Contact Christine
Customer Service:
1 519 425 2404Telephone:
info@quiltsbychristine.caE-mail:
Postal Address
Quilts by Chrisitne
383809 Salford Road,
Salford, Ontario
Canada, N0J 1W0
How to order
How to Buy a Premade Quilt from the website
As shipping prices vary due to size and weight, please contact me via email to determine total cost PRIOR to processing you paypal payment.
How To Buy a Custom Made Quilt By Christine:
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Contact Christine via email with your request, including information on colour, style and other pertinent information. Christine will respond with suggestions, price ranges etc.
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Once the price and order are agreed upon, 50% of the total cost is due before commencement of the project. (This will cover the cost of materials.)
There will be no refunds once the first payment has been received because the project will have already begun. -
The remainder of the money ( 50%) is due before the quilt can be handed over/sent to the customer. Once payment has been confirmed with the quilter, the quilt will be immediately shipped to the customer.
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Shipping: Shipping & Insurance costs will be added to the final cost of the quilt and is the responsibility of the customer. Packages must be insured for tracking purposes.
Return policy: There is no refund on custom made quilts.
Ready made quilts can be returned with a full refund, minus a 10% service charge. Item must be in original packaging, and not washed. The return shipping is at the customers cost.
Warranty: There is a 90 day guaranteed warranty on the workmanship of the quilt. Any damage done to the quilt that is not a cause of poor workmanship will be at a customer's charge.
FAQ's
How do I care for my handmade items?
There will be directions sent with package on how to properly wash your in particular product(s). Follow the instructions carefully so that you and many more generations of your family will be able to enjoy the beautiful work of art you have purchased.
What is the difference between machine quilting and hand quilting?
When regarding the top of the quilt (the design) usually now a days, handmade quilts are mainly machine quilted, due to hand quilting being very time consuming. (The size of the product does effect whether machine quilting is possible.) However if you are referring to the entire quilt as a whole, whether the quilter decides to use a machine the whole time, or just to piece together the top is the quilter's personal decision. Some enjoy the challenge of hand quilting the top, batting, and backing together while others choose to machine quilt. Hand quilting the top, batting and backing together will however be more costly, due to the extra effort and time put into the product.
Why are some products of the same size more expensive than others?
Some of the products that are the same size will be more expensive then another due to a list of reasons;
- The difficulty of the patterns vary.
- The type of the material.
- Where the material is bought.
- If you need a rushed product it will cost more.
Can I have my product personalized?
Yes, you can have your product personalized to suit your needs. Custom made quilt terms apply here.
Can you assist me in completing an unfinished quilt or completing a quilt top for me?
Yes, I will try my best to suit your needs as they come, however the $100 minimum charge applys here.
I have seen a product of yours and liked the pattern. However I was wondering if you could make me one in a different size and or colour. Would you do this?
Yes, the custom made quilt terms would apply here.
Do you send your products outside of North America?
Yes that would be possible though shipping charges do apply. See shipping charge terms for more information.